Privacy Policy jlli7 – Personal Data Protection for Malaysian Players

01 Introduction

Welcome to the jlli7 Privacy Policy. This document outlines the privacy practices of the jlli7.pro platform — including our official website and mobile app. We understand that your trust is the most valuable asset we safeguard, and the security of your personal data is always our top priority.

This Privacy Policy applies to all users of the jlli7 platform, whether you are browsing our website, registering a new account, making a deposit, or simply contacting our customer support team. By using any part of the jlli7 platform, you agree to the practices described in this document.

If you have any questions after reading this Privacy Policy, our team is available via live chat on the platform. You may also visit our FAQ page for frequently asked questions.

02 Personal Data We Collect

Jlli7 only collects data that is strictly necessary to provide you with a safe, seamless, and high-quality service. Below is a detailed overview of the types of data we collect:

Data Category	Information Type	Purpose of Collection
Identity Data	Full name, date of birth, identification card number	Identity verification (KYC) and legal compliance
Contact Data	Email address, phone number, residential address	Account communications and transaction verification
Financial Data	Bank account details, deposit and withdrawal records	Payment processing and fraud prevention
Technical Data	IP address, device type, browser, operating system	Account security and platform improvement
Usage Data	Game records, wagering history, session duration	Responsible gaming and product improvement
Communication Data	Live chat records, support emails, feedback	Customer service improvement

03 How We Use Your Data

Every piece of data we collect is used for specific and legitimate purposes. jlli7 uses your personal data for the following:

• Account Management: Registering and maintaining your account, including the KYC identity verification process required by law
• Transaction Processing: Processing deposits, withdrawals, and all other financial transactions securely and efficiently
• Platform Security: Detecting and preventing fraudulent activity, money laundering, or any misuse of the platform
• Customer Support: Delivering accurate and effective assistance whenever you contact our support team
• Service Improvement: Analyzing usage patterns to continuously improve the overall user experience
• Marketing Communications: Sending promotional information and special offers — only to members who have given their consent
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide early intervention
• Legal Compliance: Fulfilling reporting obligations to the relevant authorities in accordance with applicable laws

Jlli7 will not use your data for any other purpose without obtaining your consent first. Every data processing activity we carry out has a valid legal basis — whether based on contract performance, legal obligation, or our legitimate business interests.

04 Data Sharing with Third Parties

Jlli7 does not sell or trade your personal data. However, there are limited situations where we may need to share certain information with carefully selected third parties:

• Payment Providers: Required transaction details are shared with payment gateway providers we use to securely process your deposits and withdrawals
• Game Providers: Minimum technical data required is shared with third-party game providers to ensure games function properly
• Identity Verification Services: Identity information is shared with licensed KYC service providers for document verification purposes
• Legal Authorities: jlli7 will disclose the required data to competent authorities when mandated by law or court order.
• Analytics Services: Anonymised usage data may be shared with analytics tools for platform improvement purposes

All third parties we work with are bound by strict data confidentiality agreements and are required to maintain security standards equal to or exceeding our own.

05 Data Security

Protecting your personal data from unauthorized access, loss, or misuse is our unwavering commitment. The security measures we implement encompass multiple layers of protection:

• Data Encryption: All sensitive data is encrypted using AES-256 standards at rest and SSL/TLS 256-bit encryption in transit.
• Access Control: Access to players' personal data is granted only to staff with a legitimate work need, and every access is automatically logged
• Continuous Monitoring: Our systems are monitored 24/7 to detect any unusual activity or intrusion attempts.
• Security Testing: Penetration testing is conducted regularly by independent security experts to identify and address any vulnerabilities.
• Two-Factor Authentication: 2FA is available and encouraged for all member accounts to add an extra layer of security.

06 Cookies and Tracking Technologies

The jlli7 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. There are several types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality
• Performance Cookies: Collecting information on how you use the platform — such as your most frequently visited pages — to help us improve our services
• Functional Cookies: Saving your preferences such as language, display settings, and login information for your convenience
• Analytics Cookies: Used to understand aggregate usage patterns and help us make data-driven decisions

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect some platform functions. For more information on managing cookies in your browser, refer to your browser's help documentation.

07 Data Retention

Jlli7 retains your personal data for as long as your account is active or as long as needed to provide our services. After account closure, data retention periods vary by category:

• Financial and transaction records are retained for 7 years to comply with financial and tax regulatory requirements
• Customer support communication records are retained for 3 years after case resolution
• Technical log data is retained for 12 months for security and debugging purposes
• Marketing and communication preference data is deleted within 30 days after unsubscribe request

Once the defined retention period expires, your data will be securely deleted or anonymized in accordance with our established procedures, ensuring your personal information cannot be recovered or misused.

08 Your Rights Regarding Personal Data

As a jlli7 member, you have full control over your personal data. You may exercise the following rights at any time by contacting our support team:

• Right to Access: Receive a copy of all personal data we hold about you in a readable format
• Right to Rectification: Request correction of any information that is inaccurate, outdated, or incomplete
• Right to Erasure: Request deletion of your personal data when it is no longer required, subject to relevant legal obligations
• Right to Restrict Processing: Request that we restrict the processing of your data under certain circumstances
• Right to Object: Object to the processing of your data for direct marketing purposes — this request will be honoured without conditions
• Right to Data Portability: Receive your data in a structured format that can be transferred to another platform.

To exercise any of the above rights, contact the jlli7 support team via live chat on the platform. We will process your request within 30 business days from the date we receive your complete request.

09 Children's Privacy

The jlli7 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Our registration process is designed to screen out underage users, including through a rigorous KYC identity verification process.

Should we discover that personal data of a minor has been collected without our knowledge, we will immediately take the following steps: close the account in question, delete all associated data, and return any funds held in that account to the minor's legal guardian.

If you believe someone under the age of 18 has registered an account on our platform, please contact our support team immediately via live chat.

10 Links to Third-Party Sites

The jlli7 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the jlli7 platform and does not cover the privacy practices of any third party.

Jlli7 is not responsible for the content, privacy practices, or security policies of any third-party websites. We encourage you to read the privacy policy of each website you visit separately before providing any personal information.

11 Amendments to the Privacy Policy

Jlli7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the technologies we use. Any material amendments will be communicated to you via in-platform notification or registered email at least 14 days before taking effect.

The date of the most recent update will always be displayed at the top of this document. Continued use of the jlli7 platform after any amendment takes effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

The latest version of this Privacy Policy is effective as of January 2026. If you disagree with any amendments, you have the right to close your account and stop using the jlli7 platform by contacting our support team.

12 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us directly. Our data privacy team is ready to assist you promptly.

You can reach us via live chat on the jlli7 platform, available 24 hours a day, 7 days a week. Our team aims to respond to privacy-related enquiries within 48 business hours.

For more information about your rights or how to use our platform safely, visit our Responsible Gaming, Terms and Conditions or FAQ us.